Faced with tech that is getting older by the minute and harder and harder to maintain, banks have some difficult choices ahead of them when it comes to core modernization. They have to find a way to run the bank and change the bank at the same time.
In today's show, two experts on how banks can win at both running and changing the firm break down how to keep employees motivated, how to keep the scope of the modernization in check, and most importantly, how to get it all right the first time.
The current shopping experience only services the customer as far as the purchase, but banks and merchants can work together to help customers find ease in tracking their finances and managing subscriptions.
Mastercard's, SVP, Consumer Clarity and Fraud Insights, Melanie Fuller, dives into how consumers' relationship with their money has evolved, and how FIs and merchants can use this change to make the digital banking app do more than just holding money.
As virtual credit cards rapidly gain traction in the B2B payment industry, businesses must adapt to meet buyer preferences while managing the challenges these cards present.
With North America’s virtual card market projected to grow significantly, sellers need to find ways to streamline virtual card acceptance or risk losing valuable customers to competitors.
The US financial industry is due for a reckoning according to Suzy's CEO Matt Britton. Effects of the pandemic, AI, and change in consumers' relationship with their FIs are about to show.
In this episode, Britton zooms out and highlights the changes the industry can expect as a whole: How AI will reorder sectors like wealth management, and how BNPL and social media are impacting the consumers' relationship with their FIs.
